Refund and Returns Policy

Refund and Return Policy for NDGoodShipArea

At NDGoodShipArea, we strive to provide high-quality products and a great customer experience. However, we understand that sometimes things don’t go as planned. This Refund and Return Policy outlines the terms and conditions regarding returns, exchanges, and refunds for purchases made on https://ndgoodshiparea.online/.

1. Returns

Eligibility for Returns

Our return policy lasts for 30 days from the date you receive your order. If 30 days have passed since your purchase, we cannot offer you a refund or exchange.

To be eligible for a return:

• The item must be unused and in the same condition that you received it.
• It must also be in the original packaging.
• You will need to provide a receipt or proof of purchase.

Non-Returnable Items

Certain types of items are non-returnable. These include:

• Perishable goods (such as food, flowers, newspapers, or magazines)
• Downloadable software and digital products
• Intimate or sanitary goods
• Health and personal care items
• Gift cards

2. Refunds

Refund Process

Once your return is received and inspected, we will notify you via email of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account or contact your credit card company, as it may take some time before your refund is officially posted.

If you’ve done this and still have not received your refund, please contact us at dalnilanchal95@gmail.com.

Partial Refunds

In certain situations, only partial refunds may be granted:

• Any item not in its original condition, damaged, or missing parts for reasons not due to our error.
• Any item returned more than 30 days after delivery.

3. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, send us an email at dalnilanchal95@gmail.com, and we will provide you with the next steps for the exchange process.

4. Shipping Returns

To return your product, you should mail it to: dalnilanchal95@gmail.com.

You will be responsible for paying for your own shipping costs for returning your item unless the return is due to our error (e.g., you received an incorrect or defective item). Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

5. Damaged or Defective Products

If you receive a damaged or defective product, please contact us immediately at support@ndgoodshiparea.online with details and a photo of the damage. We will work with you to arrange a replacement or refund.

6. Order Cancellations

You may cancel your order within 24 hours of placing it. After 24 hours, we cannot guarantee cancellation, as the order may have already been processed or shipped.

7. Contact Us

If you have any questions about our Refund and Return Policy, please contact us at:

NDGoodShipArea
Email: dalnilanchal95@gmail.com